May Funeral Home

Reviews about May Funeral Home

• Repair King King

  Oct, 24 2018
  ★ ☆ ☆ ☆ ☆
  They gave a nice funeral, however it's just ALL BUSINESS. They smile in your face and do what any good Salesperson would do...they SELL. Then after they collect their money, to cordial show stops.
  
  They did a normal job for the funeral just as well as any other funeral home would I'm sure. But however afterwards they get nasty quick want to comes to collecting the money.
  It took a few weeks to setup the estate account. But I called them and asked him what was outstanding balance. They gave it to me and I paid it. I thought that was the end of the story.
  
  What followed was a nasty pattern of malicious purposes to collect money. They immediately started sending collection letters to my other family member who had nothing to do with the finances.
  I got to the point where they are now 3 years later, have an attorney attempting to collect thousands of dollars from my elderly family member who has nothing to do with the situation anymore.
  I attempted to clarify information with them and remind them of the scenario but they don't care 1oz about putting any effort into checking the records to see if they made a mistake. They get nasty with you really quick. It's not the same person that you meet with her trying to sell you the funeral package. It's the other face, the face that they display when you turn your back and they've already collected the check and they don't need anything else from you.
  I've heard plenty of stories about them now that I've told people my story. It said that you don't know these things going into it. It's more sad that a business that is a funeral home which is representing a sensitive time in someone's life and a scenario where they should be sensitive to understanding their business and that they're dealing with multiple family members and most likely a estate money.
  
  I wouldn't feel the way I did if all they had was a little bit of patience and they didn't talk to you like you were arguing with a spouse. They've been extremely argumentative and unwilling to simply check the records. They don't care. And they definitely have an attitude about it if you question them, especially with elderly people.
  They know that I was the one who paid for everything and I was a contact for everything. But they never contacted me to collect money they went after my unknowing family member and attempted to collect money that was already paid from her and even sold the account to a collection agency which will now damage her credit and she's very upset about the situation. To say the least.
  
  I don't need to rant on any further. So all I'm saying is this, I would definitely recommend checking out another company. Integrity is something that they can't sell in their packages. You have this assumption that a funeral home is close to the church and because the church is close to God that they would maintain some sort of ethical or moral integrity when doing business with people. They're just as bad as sleazy car sales people. It's a very unfortunate situation and I've lost respect for not only their brand that they're supposed to be standing by. But more so for the individuals at the funeral home, namely Tony.
  
  May funeral home, you guys are disgrace to what you should be representing. You've broken my trust and the trust of my family is horrible that you act this way now that you've already sold your package and did your sales men techniques to acquire what you wanted. Now that you got what you wanted you guys have just been nasty to deal with. Your site is filled with all the taglines of a sales person. It says because "we care" and that you're filled with "sympathy and understanding". That's a bold face lie it's bullshit!
  I would grab a shovel and dig a hole myself before I ever used your company again.
  
  

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